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Re-energizing Your Team After Post Pandemic Burnout

Even before the pandemic, long-term stress and burnout was significant issue facing the health and human service industry. Symptoms may include increased fatigue or irritability, lack of focus and concentration, physical or mental illness, diminished productivity, and apathy. However, by… Read More

Going The Distance – Managing Through Times Of Uncertainty

Navigating through market turbulence in the health and human services industry rests on building a strong foundation. To keep systems and processes on track, while making strategic adjustments when markets shift, requires excellence in management and implementation of best practices… Read More

Raffle Prize Drawing

Held in the exhibit hall – join us to see if you’ve won any of the great prizes provided by our generous exhibitors! Read More

Innovative Program Approaches To Home-Based Services For Children

Early childhood home-based services are a service delivery strategy for families to achieve positive parenting and healthy child development outcomes. Educational, family, and referral services are critical components of home-based programs. Based on decades of research, these service designs aim… Read More

Replication Of Successful Service Lines – Strategies For Market Expansion

Successful service lines align with consumer preferences and payer needs and generate a positive margin. Strategies that take them to scale, like geographic expansion and remote technologies, maximize the organization’s mission impact and financial sustainability. This session will focus on… Read More

Business Management Best Practices In Community-Based Organizations

Having exceptional practice management processes allows provider organizations to run more efficiently and effectively. This includes better revenue cycle management, workflows, and administrative operations. During this case study session, attendees will learn techniques on how to improve revenue reimbursement and… Read More

New Approaches For Community Reentry Services For Corrections-Involved Consumers

In providing services for justice-involved consumers, policymakers, payers, and provider organizations focus on services related to the transition of justice-involved consumers from incarceration to community. The needs for services involve medical, behavioral health, housing, employment, and family support. The goal… Read More

Improving Your Revenue Cycle Management & Revenue Optimization in FFS, Bundled Rates & Capitated Contracts

To achieve sustainability in turbulent times, health and human service provider organization executives are adjusting their strategies and operations, including revenue cycle management. Measurable workflows, staff communications, technology integration, and regular oversight are crucial to revenue cycle management. How do… Read More

Thought Leader Discussion

Join our keynote and take this time to ask your own questions and continue the conversation. Read More

The Future Of Health Plans In A VBR World: A Fireside Chat

Join Sachin Jain, M.D., Chief Executive Officer at SCAN Health Plan and The SCAN Group, and Monica E. Oss, Chief Executive Officer at OPEN MINDS, for a fireside discussion where they will explore health plans and essential management best practices, including… Read More

Models Of Reimbursement & Payment For I/DD Service Delivery

While managed care and value-based payment arrangements are growing in the traditional mental health and substance use markets, the I/DD landscape is just beginning to see these processes becoming more commonplace. In this session, attendees will hear from executive leaders… Read More

Leveraging Technology In The Delivery Of I/DD Services

As health care service delivery embraces technology, including wearables and smart monitoring devices, opportunities exist to use these devices to extend staffing capabilities, empower service recipients, extend the opportunities for safety monitoring into the community, and more. Many see technology… Read More

Addressing Workforce Issues In I/DD Service Delivery

The workforce shortage affecting the entire country has significantly impacted direct care positions. The need for more direct support positions (DSPs) is particularly detrimental to people with I/DD who need assistance with daily living activities and presents challenges to the… Read More

Managed Care Models For I/DD Services

Traditional funding of services for people with intellectual development delays, including waivers and special programs, is giving way to managed care initiatives through programs like Managed Long Term Services and Supports (MLTSS) and Home and Community-Based Services (HCBS) federal waivers.… Read More

Preparing For CalAIM – Innovative Best Practices Serving Complex Adults & Youth (Enhanced Care Management & Community Support)

California Advancing and​ Innovating Medi-Cal (CalAIM) is a long-term commitment to transform and strengthen CA Medicaid (Medi-Cal), offering 14M+ beneficiaries a more equitable, coordinated​, and person-centered approach to maximizing their health.​​​​ The California Department of Health Care Services (DHCS) is… Read More

Best Practice Models For Financial Management Of Performance-Based Contracts

In contracting with health plans, specialty provider organizations must take a metrics-based approach where financial management is crucial to managing performance. Executives of health and human service provider organizations’ executives involved in performance-based contracts must focus on financial data, key… Read More

Executive Networking Reception

Sponsored By: End your day by unwinding with your peers, colleagues, thought leaders and vendors. Join us in the exhibit hall and enjoy a cocktail and hors d’oeurvres! Read More

Post Lunch Pick Me Up

Don’t miss this after lunch break in the exhibit hall for a special treat! Read More

Thought Leader Discussion

Join our keynote and take this time to ask your own questions and continue the conversation. Read More


Join us for a hot breakfast and coffee in the exhibit hall to start your day! Read More

Breakfast & Registration

If you haven’t registered yet, check in with us at the registration desk and then enjoy breakfast in the exhibit hall! Read More


Grab your badge and get registered for the week ahead! Read More

A CCBHC Journey: Expanding Access with Value Based Care

Sponsored by: Implementing the Certified Community Behavioral Health Clinic (CCBHC) program from SAMHSA is transformative for the agency. Along with expanding and increasing access to care, it opens avenues for creating and expanding value-based care arrangements. Join Oaks Integrated Care’s… Read More

Building An Effective Infrastructure For Value-Based Contracting

Sponsored by The competitive landscape for specialty providers continues to evolve rapidly. With increased competition from primary care expansion and new digital players, the need for organizations to demonstrate value for favorable contracted rates will only increase. With only 40%… Read More

INVEGA HAFYERA™ The First & Only Long-Acting Injectable (LAI) That Can Be Given Twice Yearly To Adult Patients With Schizophrenia Who Have Been Adequately Treated With INVEGA SUSTENNA® or INVEGA TRINZA®

Sponsored By Janssen The life expectancy of people with serious mental illness is lower than for the non-SMI population. While many factors contribute to these findings, we also know that addressing modifiable risks for people in this category can moderate… Read More

Study Tour: A Successful Model For Serving the Homeless Population With Serious Mental Illness: A Tour Of The Illumination Foundation Integrated Care Program

For 20% of the homeless population, traditional approaches to housing support have been less than successful. But the Illumination Foundation has developed a unique integrated/whole person approach to serving these consumers – with a structured approach to health, mental health,… Read More

Post Lunch Pick Me Up

Grab a delicious brownie from the Warm Brownie Station today and visit with our exhibitors! Read More

Managing Through The Post-Pandemic Pivot Point

‘Big changes’ seem to be coming to health and human service field at a rapid pace. Retail clinic expansion. Virtual services. New Medicaid rules. Mergers and acquisitions. New technology. Digital therapeutics. How do executive teams manage in a time of ‘mega change’? Join OPEN… Read More

Raffle Prize Drawing

Join us in the exhibit hall to see if you won any of the great prizes and visit with the vendors! Read More