Agenda Sessions

Sponsored By: In 1978 Sen. Robert F. Kennedy addressed the nation for a need to change services to persons with mental health concerns. His speech followed the national scandal and exposé of the Willowbrook training school in NYC presented across… Read More

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Even before the pandemic, long-term stress and burnout was significant issue facing the health and human service industry. Symptoms may include increased fatigue or irritability, lack of focus and concentration, physical or mental illness, diminished productivity, and apathy. However, by… Read More

Brought to light by the pandemic, provider organizations are thinking about business continuity planning with more urgency. Whether it be the effects of a global pandemic, natural disaster, or cyber-attack, executives need to have a plan to keep their operations… Read More

With rising demand for home-based care and more types of provider organizations entering this space, health and human service executives are considering adding home-based services to their portfolios. With new consumer and payer needs, telehealth, remote monitoring, and other digital… Read More

Navigating through market turbulence in the health and human services industry rests on building a strong foundation. To keep systems and processes on track, while making strategic adjustments when markets shift, requires excellence in management and implementation of best practices… Read More

Held in the exhibit hall – join us to see if you’ve won any of the great prizes provided by our generous exhibitors! Read More

Need an after lunch break? Come pick up a snack in the exhibit hall! Read More

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Successful service lines align with consumer preferences and payer needs and generate a positive margin. Strategies that take them to scale, like geographic expansion and remote technologies, maximize the organization’s mission impact and financial sustainability. This session will focus on… Read More

Having exceptional practice management processes allows provider organizations to run more efficiently and effectively. This includes better revenue cycle management, workflows, and administrative operations. During this case study session, attendees will learn techniques on how to improve revenue reimbursement and… Read More

In providing services for justice-involved consumers, policymakers, payers, and provider organizations focus on services related to the transition of justice-involved consumers from incarceration to community. The needs for services involve medical, behavioral health, housing, employment, and family support. The goal… Read More

To achieve sustainability in turbulent times, health and human service provider organization executives are adjusting their strategies and operations, including revenue cycle management. Measurable workflows, staff communications, technology integration, and regular oversight are crucial to revenue cycle management. How do… Read More

Join Sachin Jain, M.D., Chief Executive Officer at SCAN Health Plan and The SCAN Group, and Monica E. Oss, Chief Executive Officer at OPEN MINDS, for a fireside discussion where they will explore health plans and essential management best practices, including… Read More

California Advancing and​ Innovating Medi-Cal (CalAIM) is a long-term commitment to transform and strengthen CA Medicaid (Medi-Cal), offering 14M+ beneficiaries a more equitable, coordinated​, and person-centered approach to maximizing their health.​​​​ The California Department of Health Care Services (DHCS) is… Read More

Successful treatment requires focusing on the needs of the consumer. In developing services for consumers with multiple behavioral, medical, and social support needs, provider organizations are turning to new delivery models such as in-home care, telehealth, and remote monitoring. In… Read More

You’ve developed your strategic plan – now what? How do you ensure the successful implementation of that strategic plan once it’s complete? In this session, attendees will hear tips used by executive leaders on doing just that, including goal setting,… Read More

How consumers perceive their health care experiences with provider organizations is directly related to their engagement in care, better health outcomes, and the use of unnecessary and emergency resources. Creating a positive consumer experience involves attending to the quality of… Read More

In contracting with health plans, specialty provider organizations must take a metrics-based approach where financial management is crucial to managing performance. Executives of health and human service provider organizations’ executives involved in performance-based contracts must focus on financial data, key… Read More

Sponsored By: End your day by unwinding with your peers, colleagues, thought leaders and vendors. Join us in the exhibit hall and enjoy a cocktail and hors d’oeurvres! Read More

Don’t miss this after lunch break in the exhibit hall for a special treat! Read More

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Join our keynote and take this time to ask your own questions and continue the conversation. Read More

Every managed care organization is plotting their plan to build the integrated delivery systems necessary to deliver whole person care. But what do those integrated delivery systems look like? And how do provider organization executive teams prepare to be part… Read More

Sponsored By: Join us for an unveiling of all of our great exhibitors! Read More

In the current environment of changing consumer expectations and new financial models, two essential skills that all executives need to master is the ability to evaluate and modify existing services as well as to develop new services to meet the… Read More

With a little nudge from the global pandemic, digital health care has changed the relationship between clinical professionals and consumers. While this transformation happened before the pandemic, COVID forced it to occur more rapidly. So too, was the impact on… Read More

Join us for a hot breakfast and coffee in the exhibit hall to start your day! Read More

If you haven’t registered yet, check in with us at the registration desk and then enjoy breakfast in the exhibit hall! Read More

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Sponsored by: Implementing the Certified Community Behavioral Health Clinic (CCBHC) program from SAMHSA is transformative for the agency. Along with expanding and increasing access to care, it opens avenues for creating and expanding value-based care arrangements. Join Oaks Integrated Care’s… Read More

Sponsored by The competitive landscape for specialty providers continues to evolve rapidly. With increased competition from primary care expansion and new digital players, the need for organizations to demonstrate value for favorable contracted rates will only increase. With only 40%… Read More

Sponsored By Janssen The life expectancy of people with serious mental illness is lower than for the non-SMI population. While many factors contribute to these findings, we also know that addressing modifiable risks for people in this category can moderate… Read More

For 20% of the homeless population, traditional approaches to housing support have been less than successful. But the Illumination Foundation has developed a unique integrated/whole person approach to serving these consumers – with a structured approach to health, mental health,… Read More

Grab a delicious brownie from the Warm Brownie Station today and visit with our exhibitors! Read More

The data is compelling—integrated medical/behavioral/social models of primary care work best for consumers with chronic health, behavioral, and/or cognitive conditions. For executives of specialty and primary care organizations that serve these consumers, the question is how to deliver (or coordinate)… Read More

‘Big changes’ seem to be coming to health and human service field at a rapid pace. Retail clinic expansion. Virtual services. New Medicaid rules. Mergers and acquisitions. New technology. Digital therapeutics. How do executive teams manage in a time of ‘mega change’? Join OPEN… Read More

Join us in the exhibit hall to see if you won any of the great prizes and visit with the vendors! Read More

In an unpredictable market, growth is essential to organizational sustainability. One growth option is to replicate a successful service line – taking it to new consumer groups, new locations, and/or new geographies. The question is how to make replication successful.… Read More

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