Agenda Sessions

Sponsored by The competitive landscape for specialty providers continues to evolve rapidly. With increased competition from primary care expansion and new digital players, the need for organizations to demonstrate value for favorable contracted rates will only increase. With only 40%… Read More

Sponsored By Janssen The life expectancy of people with serious mental illness is lower than for the non-SMI population. While many factors contribute to these findings, we also know that addressing modifiable risks for people in this category can moderate… Read More

For 20% of the homeless population, traditional approaches to housing support have been less than successful. But the Illumination Foundation has developed a unique integrated/whole person approach to serving these consumers – with a structured approach to health, mental health,… Read More

Grab another post lunch treat today and visit with our exhibitors! Read More

The data is compelling—integrated medical/behavioral/social models of primary care work best for consumers with chronic health, behavioral, and/or cognitive conditions. For executives of specialty and primary care organizations that serve these consumers, the question is how to deliver (or coordinate)… Read More

‘Big changes’ seem to be coming to health and human service field at a rapid pace. Retail clinic expansion. Virtual services. New Medicaid rules. Mergers and acquisitions. New technology. Digital therapeutics. How do executive teams manage in a time of ‘mega change’? Join OPEN… Read More

Join us in the exhibit hall to see if you won any of the great prizes and visit with the vendors! Read More

In an unpredictable market, growth is essential to organizational sustainability. One growth option is to replicate a successful service line – taking it to new consumer groups, new locations, and/or new geographies. The question is how to make replication successful.… Read More

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Sponsored By NextGen Communicating financial information that is relevant and timely is critical for the financial success of your organization. But in a market landscape where both payers and consumers value both performance and affordability, financial management needs to extend… Read More

Join us for the follow up session with our keynote speaker. This is a great time for questions and open conversation. Read More

This session will be livestreamed Access to behavioral health care is a significant barrier for many consumers with complex medical and behavioral needs due to barriers presented by geographic, affordability, and fragmentation issues. To meet the growing demand for services,… Read More

Start the day off right with breakfast in the exhibit hall! Read More

Enjoy a cocktail and hor-d’oeuvres, and unwind with peers, speakers and exhibitors during the executive networking reception! Read More

Mergers and acquisitions are a fact of live in the health and human service field. But once the deal is done, how do managers make newly merged organizations function efficiently and effectively? There are best practice models for navigating the… Read More

Consistency in consumer experience and in consumer treatment matters more now than ever. Consumers want to count on having a great “experience” every time. Health plan executives want to know that every consumer (or at least most) with the same… Read More

What’s in a name? Your brand name is how others—consumers, health plan executives, and investors, and donors—view you. The question for executive teams pursuing a growth strategy is how to improve the perception of their brand. Building your brand’s muscle… Read More

Grab one of our special treats in the exhibit hall and be sure to visit all of the great exhibit booths! Read More

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Can community-based provider organizations compete with Amazon and Walmart for talent? Maybe not on hourly rates, but by offering flexibility and compensation based on value. Just how can specialty provider organizations contend with big retail chains in attracting and keeping… Read More

Is your organization standing out from the crowd? Showcasing and highlighting what your organization does well is advantageous for attracting new payer partnerships—and remaining viable in a competitive marketplace. How you market your organization and brandish what you do well… Read More

Grab your name badge, some coffee, and a light breakfast before the day begins. The grand opening of the Exhibit Hall is at 8:00 a.m. PT! Read More

Join us as we continue the discussion with our keynote speaker. Bring your questions and join in the conversation. Read More

​California Advancing and​ Innovating Medi-Cal (CalAIM) is a long-term commitment to transform and strengthen Medi-Cal, offering Californians a more equitable, coordinated​, and person-centered approach to maximizing their health and life trajectory.​​​​ CalAIM’s bold mission to transform Medi-Cal will require the… Read More

With more specialty provider organizations entering into contractual agreements with health plans, managing all the payer contracts in play can feel overwhelming. And as more states move to managed care for administration of Medicaid health care benefits, provider organizations will… Read More

With the launch of 988—the new three-digit national suicide prevention hotline—there will be a heightened awareness of mental health issues, and likely more referrals from different sources. With a shift to a state managed and funded crisis program, executives of… Read More

Sponsored By Qualifacts August 30, 2022 | 9:00 am – 12:30 pm PT This Executive Seminar will also be presented virtually for institute registrants on September 8, from 1:00 p.m. – 3:00 p.m. ET The shift away from traditional fee-for-service… Read More

August 30, 2022 | 1:00 pm – 4:30 pm PT This Executive Seminar will also be presented virtually for institute registrants on August 25, from 1:00 p.m. – 3:00 p.m. ET Across the country, managed care organizations are successfully delivering… Read More

This summit is sponsored by Akili Interactive Labs, Inc. The world has sustained a massive shift, and children have been unfairly affected, perhaps more than any other population. In this all-day summit focused exclusively on children’s services, we will explore… Read More

The CalAIM initiative will implement broad reforms to California’s Medicaid delivery system, programs, and payment methodologies. It is intended to reduce system complexity, increase flexibility, improve quality of care, and drive system transformation through the use of value-based initiatives and… Read More

VIRTUAL ONLY *This seminar will also be presented in-person on Thursday, August 26 at 1:00pm PT. A winning marketing plan is a business necessity that every health and human service organization needs – particularly in today’s changing market. However, creating… Read More

VIRTUAL ONLY *This seminar will also be presented in-person on Monday, August 23 at 1:00pm PT. As technology becomes increasingly essential and the range of available technologies and tech-enabled functionality is rapidly growing, organizations are spending more on tech investments.… Read More

Sponsored By Welligent From mobile scheduling, treatment plan updates and progress notes, to supervisory approval, learn how others in the industry use a truly mobile application to access information in the field and provide high-quality service to clients. Read More

Sponsored By Relias Given conflicting priorities placed on organizations amid the pandemic and an existing workforce shortage, creating in-house training courses and content for staff proves to be challenging. That’s why Relias is excited to introduce Course Creator, an easy-to-use… Read More

Financial Track As an ever-growing number of historically publicly funded provider organizations enter into agreements with health plans, and states move to MCO’s for administration of Medicaid health care benefits, provider organizations have more payer contracts to manage and track.… Read More

Agency funding is increasingly dependent on demonstrated quality and a clear return on investment. Payers are demanding outcomes, but are not always prepared to clearly define what those measures will be and/or implement new metrics with limited lead time for… Read More

Engagement Track A running theme in the market shift to value-based care is the importance of consumer engagement—both to increase consumer participation in the management of complex conditions and to increase consumer satisfaction. If your organization has consumers who are… Read More

Clinical Track The growing list of programs focused on the social determinants of health (SDoH) is diverse in approach and size. To deliver better health outcomes, social determinants — including poverty, food insecurity, lack of education, unstable housing, and environmental… Read More

Administrative Track For any service provider organization, their workforce is their most important strategic asset, and managing that asset is a critical competency and a challenge. Strategically, the goal for every organization is to bring maximum value (the performance-to-cost ratio)… Read More

Administrative Track With the ever-evolving dynamics in non-profit organizations, the role of governance boards has changed. Organizations need to attract board members that are not only competent and strategic but also address the call for diversity, equity, and inclusion. Organizations… Read More

Administrative Track Audits are a fact of life in the health care industry and with increased scrutiny to keep public health care solvent, coding audits are certain to continue and likely increase. In this session we will learn more about… Read More

Engagement Track Covid has shown us the importance of networking and the weakness of America’s health safety nets. We are already moving on customer experience areas and provider integration, but what opportunities lie in payer relationships? Are there areas we… Read More

Administrative Track The talent issue is a critical one for most health and human service provider organizations. By 2025, there will be a shortage of an estimated 250,000 behavioral health professionals. Strategically, the goal for every organization is to bring… Read More

Administrative Track The health and human service field is currently an active change management laboratory — from newly empowered consumers to rapid turnover of employees and leadership, to new tech, to new competition, to new financing systems, and to new… Read More

Administrative Track A recent survey of 500+ health care executives by staffing solutions firm AMN Healthcare found that staff burnout, disengagement, and the resulting shortages that follow are the most disruptive forces facing health care provider organizations over the next… Read More