Experience Alone Is Not Enough For Decision-making: Using Metrics To Develop & Evaluate Your Strategic Plan

Implementation Track

To make changes and improve decision-making, executive teams need to be using metrics-based management. One method of metrics-based management is the development of a key performance indicator (KPI) system. An effective KPI system captures financial and non-financial measures and is driven by structured data based upon an organization’s strategic objectives. This session will discuss the steps to develop applicable measures and the uses of these measures for strategy and process management—including:

• The strategic importance of real-time performance management in a value-based market
• Best practices in building an effective KPI system
• Case study presentations from organizations that have developed their own performance management system