Engagement Track Covid has shown us the importance of networking and the weakness of America’s health safety nets. We are already moving on customer experience areas and provider integration, but what opportunities lie in payer relationships? Are there areas we… Read More
- Institute Details
- Virtual Exhibit Hall
- Past YearsAdministrative Track The talent issue is a critical one for most health and human service provider organizations. By 2025, there will be a shortage of an estimated 250,000 behavioral health professionals. Strategically, the goal for every organization is to bring… Read MoreAdministrative Track The health and human service field is currently an active change management laboratory — from newly empowered consumers to rapid turnover of employees and leadership, to new tech, to new competition, to new financing systems, and to new… Read MoreAdministrative Track A recent survey of 500+ health care executives by staffing solutions firm AMN Healthcare found that staff burnout, disengagement, and the resulting shortages that follow are the most disruptive forces facing health care provider organizations over the next… Read MoreImplementation Track To make changes and improve decision-making, executive teams need to be using metrics-based management. One method of metrics-based management is the development of a key performance indicator (KPI) system. An effective KPI system captures financial and non-financial measures… Read MoreImplementation Track The health and human service sector is in flux as we move to the “next normal.” As a result, specialty provider organizations are navigating new service lines for sustainability. Implementing a new service rapidly requires an infrastructure capable… Read MoreInnovation Track The market landscape for organizations serving children is changing. The prevalence of autism and mental health problems are on the rise. In this session, we will review new treatments and technologies industry leading organizations are using to stop… Read MoreStrategy Track It’s been an unprecedented time for health care innovation and technology launches, but those breakthroughs come with a price tag. Large and small companies alike are looking for funding sources to help develop, test, and launch these innovations.… Read MoreImplementation Track The health and human service field is in the middle of a digital transformation with technology innovations changing how provider organizations manage and deliver services. In this market, there is a competitive advantage in bringing next generation services,… Read MoreInnovation Track Size is relative. Not every organization has to strive to be an international behemoth. In some markets and in some industries, fitting neatly into a niche with natural limitations on growth is the right decision. For others in… Read MoreInnovation Track More and more states are looking to serve the intellectual and/or developmental (IDD) population. Medically and behaviorally, this population can be challenging to support especially when the community resources and provider infrastructures are not fully prepared. Developing these… Read MoreStrategy Track More than ever before, a focus on the consumer is essential for success in population health management. Why? Great customer service is essential to retain consumers. And consumer engagement is essential to improving health and reducing overall health… Read MoreInnovation Track As consumers’ adoption of digital technology in their health service continuum increases, the demand for and sustainability of traditional models of service delivery will decrease. Executives need a proactive plan to integrate these new digital technologies into their… Read MoreStrategy Track The health and human service market is facing many new challenges – increased competition for care coordination contracts, evolution toward value-based reimbursement, and the changing role of technology. For provider organization executives, this market shift requires the development… Read MoreImplementation Track Developing a strategic plan is only one side of the strategy triangle. Peter Drucker said that “plans are only good intentions unless they immediately degenerate into hard work”—likewise, strategy is meaningless without implementation and execution. Successful strategy implementation… Read MoreStrategy Track Organizations thrive with strategic board members that are strategic and have business savvy, but also are familiar with the major economic and regulatory forces affecting the market. These leaders also must be aware of the resources and risks… Read MoreHealth care has historically been identified with some of the worst customer experiences. In today’s health care environment, organizational culture and the organization’s ability to differentiate competitively by creating a “raving fan” customer service experience is both expected as well… Read MoreIn a constantly changing health care environment, a provider’s staff directly responsible for managed care contracts needs to have the appropriate tools and systems to collect data and organize contracts. Many factors need to be taken into consideration when selecting… Read MoreWrap up the day with socially distanced networking by the pool. Enjoy a beverage and hors d’oeuvres while catching up with colleagues and discussing the day’s events. Read MoreFinancial Track Thoroughly understanding how to develop bundled payments/case rates will ensure that your clinical services deliver outcomes-based care and provide the necessary revisions needed for billing, financial reporting, and data tracking are made to fit this payment model. This… Read MoreJoin us for a follow-up session with our keynote address panel participants. Use this time to ask questions and continue the morning’s discussion. Read MoreThe public health and economic effects of the pandemic continue to put pressure on Medicaid spending and enrollment nationwide. Most states are projecting overall FY 2021-22 enrollment to exceed original projections, as more people enroll in Medicaid, increasing program spending… Read MoreEvidence-based practice (EBP) is a term we encounter frequently in today’s health care environment. But what does it really mean for the health care provider? What are health plans looking for? In this session, our panel of payers and provider… Read MoreWith health care reform creating more choices for consumers, the effectiveness of a provider organization’s website and “online presence” – social media buzz, search rankings, online reviews, etc.- is more important than ever. Regardless of whether you are trying to… Read MoreEngagement Track Health plans whose network teams are shrinking are looking to expand their networks with quality provider organizations. They need you as much as you need them. Even if you are not proactively pitching an idea to a payer,… Read MoreClinical Track Many health plans have programs designed to help providers meet HEDIS measures through education, tools, and bonuses. Working with payers to meet these goals helps increase the effectiveness of care and can be an important source of revenue… Read MoreAdministrative Track In the current environment and new normal, one essential skill that all executives need to master is the ability to evaluate and modify current services – and to develop new services to meet the challenges and opportunities in… Read MoreFinancial Track Provider organizations that understand how to manage payments and denials, while delivering quality service and better outcomes, will be the best positioned to thrive in the value-based world. Although many organizations have revenue cycle management systems in place,… Read MoreJoin us for a follow-up session with our keynote speaker. Use this time to ask questions and continue the morning’s discussion. Read MoreJoin Aetna Better Health of California’s Chief Medical Officer, Dr. Rafael Gonzalez-Amezcua, MD, for an overview of key components of integrated health for effective health care delivery to obtain desired patient and system outcomes. The session will highlight integrated health… Read More*This seminar will also be presented virtually on Monday, August 23 at 10:00am PT. A winning marketing plan is a business necessity that every health and human service organization needs – particularly in today’s changing market. However, creating a marketing… Read MoreAs we move into the post pandemic “next normal” of 2022, health plan priorities are being reshaped to meet new challenges of the changing health and human services landscape. Health plans are facing growing price pressure from private and public… Read More*This seminar will also be presented virtually on Friday, August 27 at 7:00am PT. As technology becomes increasingly essential and the range of available technologies and tech-enabled functionality is rapidly growing, organizations are spending more on tech investments. Unfortunately, tech… Read MoreThe OPEN MINDS 2021 I/DD Executive Summit: Strategies For The “Next Normal”: Responding to I/DD At The Crossroads, is the “must-attend” summit event for executives at organizations serving people with intellectual/developmental disabilities. It is designed to provide both practical and… Read MoreThe big question for most executive teams planning for sustainability in the next few years is whether they can continue to do what they’re doing—and how they’re doing it—and be financially viable. It’s true that the prevalence of behavioral health… Read MoreAs the older adult population increases, so are the number of elderly with behavioral health needs. National and state policies have begun to incorporate behavioral health into aging network services and this network is heavily reliant on the mental health… Read MoreThoroughly understanding how to develop capitated rates will ensure that your clinical services deliver outcomes-based care and provide the necessary revisions needed for billing, financial reporting and data tracking are made to fit this new payment model. This session will… Read MoreJoin us for a follow-up session with our keynote speakers, Karan Singh, co-founder/COO, Ginger, Rachel O’Neill, clinical director, Talkspace, and Sean McBride, vice president of partnerships, Lyra Health. This is a great time to ask questions and continue the conversation… Read MoreIn this cutting-edge keynote panel, Karan Singh, co-founder/COO, Ginger, Rachel O’Neill, clinical director, Talkspace, and Sean McBride, vice president of partnerships, Lyra Health will provide collective insight into the ever-evolving digital service delivery of behavioral health. No aspect of health… Read More©2022 OPEN MINDS – All rights reserved.