Institute FAQ – Frequently Asked Questions

At The Event
When is the Management Best Practices Institute?
  • The institute will be held August 23-26, 2021.
Where will the institute be held?

The institute will be held at the Newport Beach Marriott in Newport Beach, California. The hotel is located at:
900 Newport Center Drive
Newport Beach, California 92660

Reservations Phone: (949) 640-4000

WARNING: Always make your hotel reservations directly with the event hotel with the options listed above to avoid conference hotel scams. The Hilton will never call you directly to ask you to book rooms. No organizations are authorized to contact attendees to book rooms for this event. These organizations are often fraudulent and not associated with the hotel or OPEN MINDS.

Who attends the institute?

The institute gathers together the industry’s greatest innovators, a team of expert faculty, and the country’s top health and human service executives. Read more here.

How do I register?

There are three ways to register for the 2021 Management Best Practices Institute:

  1. You can register for the event online here.
  2. You can register by phone by calling the OPEN MINDS Education Events team at 717-334-1329 or 877-350-6463. Regular business hours are Monday-Friday, 8:00am-5:00pm ET.
What does the institute registration include?

Your institute registration includes:

  • Access to all institute sessions
  • Admission to the Institute Exhibit Hall
  • Handouts and presentations from all sessions
  • Breakfast and an invitation to our private networking reception on August 26th
Will I receive confirmation of my registration?

Yes, you will receive a confirmation email immediately after registration is complete. The email will ask you to review the information that will appear on your attendee badge, and list any other pertinent information related to the institute.

What is your cancellation/substitution policy?

Requests for refunds must be received in writing at least 30 days prior to an event and are subject to an administrative charge of $50. No refund will be made less than 30 days prior to an event or for complimentary registrations. Substitute enrollment for another OPEN MINDS event on another date will be accepted for an administrative fee of $25, plus the difference in registration fees. An alternate individual may attend in place of a registered attendee at no charge. Requests for refunds are not accepted for group purchases. Unused registrations for a particular event will be added to a group registration subscription for the organization to use for an alternate OPEN MINDS event within one (1) calendar year from the date of purchase. OPEN MINDS reserves the right to use any photos or video footage from OPEN MINDS events for future marketing materials.

How do I register once I get to the institute?

The OPEN MINDS Management Best Practices Institute will be held at the Newport Beach Marriott in Newport Beach, California. Follow signs to the registration table.

If you have any difficulty, all OPEN MINDS staff will be wearing a blue name badge and will be able to assist you.

Registration will begin at 8:00 am on Monday, August 23rd. At the registration desk, you will receive a name badge, program guide, and a variety of materials from our sponsors.

Where can I get handouts from the presentations?

Handouts and presentations will be available to all attendees. The presentations will be posted online during the institute. The link to the presentations will be included in the attendee program guide and will be emailed to all attendees after the event.

Where can I get an updated agenda for the institute?

The most updated agenda for the institute can be found at Continue to check back for updates.

How can I learn more about the event sponsors?

Many of the institute sponsors will have a booth in the Exhibit Hall. There will also be handouts from each sponsor and exhibitor in the attendee bags that you receive at registration.

You can learn more about all of our sponsors and exhibitors online at

I couldn’t attend the institute, can I still get copies of the presentations?

All handouts, presentations, and materials from the sessions are available to Elite OPEN MINDS Circle members. After the institute, the presentations will be posted on the event website and in the OPEN MINDS Circle Library. To become an Elite OPEN MINDS Circle member, visit call an OPEN MINDS Circle Account Executive at 717-334-1329 or 877-350-6463.

You can also follow OPEN MINDS on Twitter @openmindscircle for live updates from the event.