The 2023 OPEN MINDS I/DD Executive Summit
The OPEN MINDS 2023 I/DD Executive Summit is the “must-attend” summit event for executives at organizations serving people with intellectual/developmental disabilities (I/DD). It is designed to provide practical and cutting-edge ideas for executives growing their organizations despite the turbulent market. This information-packed event will include ways to innovate, integrate, and coordinate services catered to the complexities of this consumer population while laying out a clear picture of the future of I/DD services.
The summit will deliver a day of market intelligence, actionable insights, service trends & innovations, and management tools I/DD support organizations and executives need for success. The only single-day event focused on moving innovation to action, building efficient service models and business processes, and delivering more effective care while laying out a clear picture of the future in I/DD services.
2023 Summit Agenda
Managed Care Models For I/DD Services
Traditional funding of services for people with intellectual development delays, including waivers and special programs, is giving way to managed care initiatives through programs like Managed Long Term Services and Supports (MLTSS) and Home and Community-Based Services (HCBS) federal waivers. I/DD service provider organizations must familiarize themselves with managed care processes, billing, and performance standards. During this session, hear the steps organizations should take to learn payer expectations and ensure their success under these new models.
Patrick Maynard, Ph.D.
Dr. Patrick Maynard is an expert in managing publicly funded services. He is a champion of the social-entrepreneurial model, which encourages collaboration, drives continuous improvement, and improves service delivery for social service organizations.
Like many psychology graduates, Dr. Patrick Maynard assumed he would spend his career helping people one at a time by providing therapy in a one-on-one environment. However, just as he was launching his career, the movement to deinstitutionalize government-run mental health facilities was taking place across the country. Dr. Maynard immediately recognized both the potential and the pitfalls of that movement, and a lifelong passion was born.
Over his three decades of service to people with complex needs, Dr. Maynard has honed a talent for revitalizing struggling or stagnant nonprofit organizations— infusing them with new energy and putting them on a path to growth and sustainability. He excels at examining challenges from a macro perspective while keeping in mind the unique needs of the individual seeking services.
When Dr. Maynard first arrived at Boundless, the organization had an annual budget of approximately $25 million and only served adults in Central Ohio. Fast-forward five years, Boundless is now a $90-million family of nonprofit companies serving thousands of children and adults with intellectual and developmental disabilities and behavioral health challenges throughout Ohio.
A self-described natural optimist, Dr. Maynard’s biggest reward comes from seeing the positive impact on the people served by Boundless. One of his favorite stories is of a young man who came to Boundless with multiple needs, requiring round-the-clock care of many staff. A year later, that same young man attended a picnic with his family and was tearing up the dance floor in obvious joy. “That young man will stay in my memory forever,” says Dr. Maynard.
A native of Wooster, OH, Dr. Maynard graduated from The Ohio State University with a bachelor’s degree in psychology, completed a master’s degree from Pepperdine University in community and clinical psychology. He later completed his PhD at Ohio University in applied behavioral sciences and educational leadership while serving as superintendent of the Fairfield County Board of Developmental Disabilities. Dr. Maynard has completed post-doctoral work on organizational change and government affairs from The Kennedy School at Harvard University. He was named president & CEO of I Am Boundless, Inc., and the Boundless family of companies in 2015.
Patrick is speaking during Managed Care Models For I/DD Services.
Jennifer Riha
Jennifer Riha is the VP, Programs for I Am Boundless and its affiliated companies, based in Worthington, Ohio. Jennifer is a long-time health and human services executive with experience leading clinical treatment and recovery services, intellectual and developmental disability and autism support services, technology and innovation, and business operations. As a mother of a neurodiverse son and experienced leader in the field, Jennifer is passionate about leading organizations to implement sound business practices, evidence-based care and treatment, and demonstrate the value of the services provided. Jennifer has built her career leading teams toward growth, improvement, and innovation including roles as the VP of Operations, VP of Strategic Business Development, Chief Administrative Officer, and VP of Performance Improvement and Service Delivery in organizations across Ohio.
Jennifer is a frequent speaker across the country on key issues in the health and human services sector and is a strong advocate for parity, recognition, and elevation of the importance of the work provided by the IDD and behavioral health sectors. In addition to her role with I Am Boundless, she also serves as a Technical Assistance provider and Behavioral Health Consultant for providers and peer-led organizations across the country. She serves on many state and national taskforces and workgroups as part of her advocacy, including the Alternative Payment Models workgroup led by ANCOR focused on innovation in the provision of care for individuals with intellectual and developmental disabilities.
Jennifer is speaking during Managed Care Models For I/DD Services.
Chris Wolf
Chris Wolf is the Executive Vice President for I Am Boundless, Inc. With 30 years of experience in the health and human services field, Mr. Wolf is currently responsible for Program Development, Community Outreach, Information Technology, Human Resources, and Health/Business Analytics. He has a Master of Science degree in Allied Therapies from the University of Dayton, and is currently a Doctoral Student for HealthCare Administration, at Franklin University in Columbus, Ohio. Through different merge and acquisition opportunities, and innovative program development Mr. Wolf has been a part of the high growth, high quality strategy at Boundless that saw the agency grow from $20 million to $90 million in revenue and from serving fewer than 1,000 a year to serving 5,000 people year over the past six years. Mr. Wolf enjoys writing and arranging instrumental music in his free time, having played his first professional show at the age of 14. If you listen to “Well Being a Boundless Podcast” you will hear several of his music pieces as intro and exit music.
Chris is speaking during Managed Care Models For I/DD Services.
Sharon Hicks
Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology.
Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.
Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and, since 2002, as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development.
Ms. Hick started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.
Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.
Addressing Workforce Issues In I/DD Service Delivery
The workforce shortage affecting the entire country has significantly impacted direct care positions. The need for more direct support positions (DSPs) is particularly detrimental to people with I/DD who need assistance with daily living activities and presents challenges to the growth and stability of providers. Currently, there is no career path for a DSP, and many DSPs still earn under $15 an hour. Providers and care management agencies compete with businesses such as Starbucks and Target, willing to pay the same or more per hour and offer benefits and management opportunities. What can we do to restabilize the workforce? In this session, learn approaches that have proven successful for provider organizations dealing with the workforce issue.
Virginia Gabby
Virginia Gabby has been a Merakey team member since 2019. She has held different roles during her tenure and is currently the Executive Director for IDD Program Development for California. Ms. Gabby leads development initiatives to improve and expand service lines offered within California for individuals with intellectual and/developmental disabilities. She is responsible for development oversight as well as project management and program support. Responsibilities in Virginia’s prior role as a Regional Director with Merakey included operational leadership and management in Northern California.
Virginia’s experience includes the implementation of statewide assessment processes and tools in California and in Michigan for adolescents and adults living with disabilities. Ms. Gabby has served as a Director of Student Services in higher education supporting under-resourced college students and has also worked as a government partner for resource and community coordination with the American Red Cross disaster relief services. Ms. Gabby’s professional focus is addressing barriers that may exist for individuals who have traditionally been underserved and may lack adequate access to support systems. Virginia has been committed to advocacy in both the professional and political arenas, dedicating her time and energy to encourage systemic change for vulnerable populations.
Virginia resides in Northern California with her fiancé and their three charming Chihuahuas. She is actively involved with her local community and enjoys weekend excursions to the redwoods, gardening and dinners with family and friends.
Virginia is speaking during Addressing Workforce Issues In I/DD Service Delivery.
Ray Wolfe, J.D.
Raymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. Mr. Wolfe currently serves as a Senior Associate, a position in which he utilizes his expertise to successfully lead varying projects for OPEN MINDS. His areas of expertise include managed care and value-based reimbursement models, financial analysis and management, mergers and acquisitions, CCBHC certification, integrated care, performance improvement, and strategic planning.
Before joining OPEN MINDS, Mr. Wolfe served in a 22-year tenure with Pittsburgh Mercy Health System in Pittsburgh, Pennsylvania. Most recently, Mr. Wolfe served as the organization’s Chief Operating Officer (COO), where he was responsible for oversight of all system operations, strategic planning, and performance management. Under his direction Pittsburgh Mercy achieved Certified Behavioral Health Center status, earned over $850K in value-based reimbursement contract quality bonus awards, integrated three organizations through merger/acquisition, opened a primary care service that was integrated into programming for the severe and persistent mentally ill and homeless populations, and adopted a new performance management program for managers.
Before acting as Pittsburgh Mercy’s COO, Mr. Wolfe served as the organization’s Chief Financial Officer (CFO) and was responsible for the development of internal costing methodologies, contract rate negotiations, and financial forecasting activities. In addition, he coordinated an integrated care program with local partner hospitals to develop a series of diversion and respite programs, as well as specialized primary care, integrated care management, and high utilizer teams, while maintaining 15 straight years of profitability.
Mr. Wolfe was promoted to CFO after serving as the Director of Fiscal and Information Security/Compliance for the health system. In this role, he was responsible for managing the transition of service contracts from fee-for-service (FFS), leading all compliance activities, and implementing a next-generation electronic health record (EHR) system.
Prior to his time at Pittsburgh Mercy Health System, Mr. Wolfe served as Chief Fiscal Officer with the Summit Center for Human Development in Clarksburg, West Virginia, where he was responsible for reporting and budgeting functions and preparing Summit Center’s programs for FFS billing.
Previously, Mr. Wolfe served in billing and collections for two Pennsylvania-based hospitals. First, in his role as a manager for Healthcare Corporation of America (HCA) and as an Accounts Receivables Manager for Brownsville General Hospital in Brownsville, PA, where he managed the accounting and billing system transition systems. Later as a Patient Account Manager for St. Francis Medical Center in Pittsburgh, PA, where he improved collections to hit a 95% rate through the implementation of new billing software and department reorganization.
Prior to working in the health and human services market, Mr. Wolfe spent five years practicing as a Lawyer with at Law Offices of Arch A. Moore in Moundsville, WV. In this role, he provided general legal practice, created and established bylaws for multiple corporations, and handled West Virginia licensing of first vision insurance plan.
Mr. Wolfe earned his Juris Doctor from the West Virginia University School of Law in Morgantown, WV and his Bachelor’s degree with a focus in Political Science and Sociology from West Liberty University, Wheeling, West Virginia, where he graduated Magna Cum Laude.
Regulatory & Funding Changes are Coming – How to be Ready to Track Value-based Care Outcomes for IDD Services
With the evolving changes for I/DD service provider organizations, learn vital essential tips to ensure that your agency stays up to date on billing and regulatory compliance requirements and how your EHR can play a key role in the tracking and reporting process for IDD organizations. During this lunch and learn, you’ll hear about:
- New and competing mandates and what they mean for your agency
- How to ensure the capture of all revenue due
- Compound licensing requirements
- How VBR will impact IDD service providers
- Best practices for tracking outcomes
Julia McConnell
Julia is a Senior Solutions Consultant at Qualifacts, advising agencies on technology adoption to support growth strategies and improve consumer experience in complex care environments. Before joining Qualifacts in 2015, Julia worked for over 35 years as a clinician, administrator and executive in IDD and behavioral health agencies, building and managing residential and day service programs. She has a Master of Public Administration in Healthcare from Rutgers University, and prior to that attended Juilliard for piano.
Ray Wolfe, J.D.
Raymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. Mr. Wolfe currently serves as a Senior Associate, a position in which he utilizes his expertise to successfully lead varying projects for OPEN MINDS. His areas of expertise include managed care and value-based reimbursement models, financial analysis and management, mergers and acquisitions, CCBHC certification, integrated care, performance improvement, and strategic planning.
Before joining OPEN MINDS, Mr. Wolfe served in a 22-year tenure with Pittsburgh Mercy Health System in Pittsburgh, Pennsylvania. Most recently, Mr. Wolfe served as the organization’s Chief Operating Officer (COO), where he was responsible for oversight of all system operations, strategic planning, and performance management. Under his direction Pittsburgh Mercy achieved Certified Behavioral Health Center status, earned over $850K in value-based reimbursement contract quality bonus awards, integrated three organizations through merger/acquisition, opened a primary care service that was integrated into programming for the severe and persistent mentally ill and homeless populations, and adopted a new performance management program for managers.
Before acting as Pittsburgh Mercy’s COO, Mr. Wolfe served as the organization’s Chief Financial Officer (CFO) and was responsible for the development of internal costing methodologies, contract rate negotiations, and financial forecasting activities. In addition, he coordinated an integrated care program with local partner hospitals to develop a series of diversion and respite programs, as well as specialized primary care, integrated care management, and high utilizer teams, while maintaining 15 straight years of profitability.
Mr. Wolfe was promoted to CFO after serving as the Director of Fiscal and Information Security/Compliance for the health system. In this role, he was responsible for managing the transition of service contracts from fee-for-service (FFS), leading all compliance activities, and implementing a next-generation electronic health record (EHR) system.
Prior to his time at Pittsburgh Mercy Health System, Mr. Wolfe served as Chief Fiscal Officer with the Summit Center for Human Development in Clarksburg, West Virginia, where he was responsible for reporting and budgeting functions and preparing Summit Center’s programs for FFS billing.
Previously, Mr. Wolfe served in billing and collections for two Pennsylvania-based hospitals. First, in his role as a manager for Healthcare Corporation of America (HCA) and as an Accounts Receivables Manager for Brownsville General Hospital in Brownsville, PA, where he managed the accounting and billing system transition systems. Later as a Patient Account Manager for St. Francis Medical Center in Pittsburgh, PA, where he improved collections to hit a 95% rate through the implementation of new billing software and department reorganization.
Prior to working in the health and human services market, Mr. Wolfe spent five years practicing as a Lawyer with at Law Offices of Arch A. Moore in Moundsville, WV. In this role, he provided general legal practice, created and established bylaws for multiple corporations, and handled West Virginia licensing of first vision insurance plan.
Mr. Wolfe earned his Juris Doctor from the West Virginia University School of Law in Morgantown, WV and his Bachelor’s degree with a focus in Political Science and Sociology from West Liberty University, Wheeling, West Virginia, where he graduated Magna Cum Laude.
Sharon Hicks
Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology.
Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.
Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and, since 2002, as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development.
Ms. Hick started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.
Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.
Leveraging Technology In The Delivery Of I/DD Services
As health care service delivery embraces technology, including wearables and smart monitoring devices, opportunities exist to use these devices to extend staffing capabilities, empower service recipients, extend the opportunities for safety monitoring into the community, and more. Many see technology development as a means to address the growing direct support position (DSP) shortage. In this session, attendees will hear from organizations that have used newer technologies with their service populations and learn about best practices for evaluating and implementing technology in the I/DD space.
Amy Jacobs-Schroeder
Amy Jacobs-Schroeder is the CEO and Co-Founder of Happy Ladders, a SaaS-based, parent-led, early intervention therapy platform. Amy has worked directly with parents of autistic children and the wider developmental disability population to develop a truly innovative approach to helping parents help their own children, decreasing dependence on professionals.
Amy is also the author of the Parent-Led Revolution ( parent-led.com ). Parent-Led Revolution seeks to empower parents while navigating their child’s journey through specialized needs and services, while living the life they want to live.
A mother of five and a runner, Amy has been providing autism therapy services for 20 years. She is a board member of the non-profit, Walk with Austin, and a pioneer in the parent-led autism therapy movement.
Amy is speaking during Leveraging Technology In The Delivery Of I/DD Services.
Jamie Garrett
Jamie is responsible for directing the Project Management Office and M&A integrations for Community Based Care. Jamie has a wide range of experience in the Healthcare industry, with a more recent focus on efficiently capitalizing on growth opportunities, data analytics, process improvement and project management.
Jamie holds a Master’s Degree in Clinical Psychology and a Six Sigma Black Belt Certification.
Jamie is speaking during Leveraging Technology In The Delivery Of I/DD Services.
Michael Vallejo, MS
Michael is responsible for developing and implementing the technology strategy for CBC which enables our caregivers to most efficiently achieve our mission to support the best health and fullest lives for the people we serve.
Michael has more than 20 years of experience in the Information Technology industry, focusing on innovation and process improvement. His experience has included several sectors such as manufacturing, state, and federal government, but more than half of his career has been in healthcare. Prior to Community Based Care he was the CIO at Care Hospice, one of the fastest growing hospice providers in the country.
Michael is speaking during Leveraging Technology In The Delivery Of I/DD Services.
Sarah Chestnut, MSW
Sarah has a passion for developing creative solutions to solve complex problems and increasing access to whole-person care for historically marginalized populations. In spring 2021, Sarah joined Benchmark Human Services as Director of Development Strategies, where she leads the company’s growth initiatives, service line development, and strategic partnerships.
Previously, she spent six years at INARF (Indiana’s principal membership organization representing IDD provider organizations), serving most recently as the Director of Public Policy and Technical Assistance. She has also worked for Stone Belt Arc, Inc., a non-profit IDD service provider in southern Indiana.
Sarah holds a master’s degree in social work with a concentration on Leadership from Indiana University.
Sarah is speaking during Leveraging Technology In The Delivery Of I/DD Services.
Robert Taylor
Robert is speaking during Leveraging Technology In The Delivery Of I/DD Services.
Sharon Hicks
Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology.
Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.
Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and, since 2002, as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development.
Ms. Hick started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.
Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.
Models Of Reimbursement & Payment For I/DD Service Delivery
While managed care and value-based payment arrangements are growing in the traditional mental health and substance use markets, the I/DD landscape is just beginning to see these processes becoming more commonplace. In this session, attendees will hear from executive leaders to learn about best practices and pain points for I/DD provider organizations in adapting to these newer payment models, as well as aligning incentives to provide the most service value to people with developmental disabilities and their families.
Marco Damiani
Marco Damiani has spent his entire career in disability rights, fighting for full inclusion of people with intellectual/developmental disabilities into their communities. Starting as a Direct Support Professional, working for a non-profit at the Willowbrook State School as it began closing, he quickly realized the power of collective advocacy on behalf of people who are perceived as different. As Marco’s career progressed, he devoted much of his energy in working to achieve health equity for people with disabilities, playing a major role in developing integrated care models for people frequently underserved by the conventional healthcare system.
As CEO of AHRC NYC, a Forbes Best American mid-size company, he leads a staff of 5,000, supporting 15,000 individuals with IDD and their families.
Marco is an appointee to the NYU College of Dentistry Dean’s Strategic Advisory Council and is a recipient of the Kriser Medal, the College’s highest honor, a recipient of Pace University’s Opportunitas-in-Action Medal, The Arc of the United States National Convention of Executives Outstanding Lifetime Achievement Award, a Certificate of Special U.S. Congressional Recognition for outstanding and invaluable service to the community, Crain’s Business and Empire BCBS Whole-Healthcare Hero and The Excellence in Autism Award from Mental Health News Education. He has also received Citations from The NYS Assembly and the Bronx Borough President for Meritorious Advocacy and Community Service.
He is a Mayoral Appointee of the NYC Community Services Board, a member of NYC Mayor Eric Adams’ Transition Team, Board Member of the Inter-Agency Council of IDD Agencies, NY Disability Advocates, Care Design NY, Metro Community Health Centers, and Cafe Joyeux U.S., an international network of cafes staffed primarily by neurodiverse people. He has published articles in the Journal of the American Medical Association, the Journal of Policy and Practice in Intellectual Disabilities and the Journal of Social Work in Disability and Rehabilitation, among others. Marco has a BS in psychology from Manhattan College, a Masters in Developmental Psychology from Columbia University, and is ABD in Educational Psychology from New York University.
Marco is speaking during Models Of Reimbursement & Payment For I/DD Service Delivery.
Scott Doolan, RN BSN, MBA
Scott Doolan is the Assistant Vice President of Health Care Management at Partnerships Solutions working on behalf of Partners Health Plan (PHP) and Care Design New York (CDNY) he joined PHP in September of 2018 and has worked in several capacities since then, including as the Care Coordination Supervisor for the New York City Region, the Director of Healthcare Programs and now as the AVP of Health Care Management. Prior to joining PHP Scott worked as the Director of Nursing for several DD agencies in Residential, Day Habilitation, Recreation, Respite and Camping.
In his current role Scott works with the Care Coordination, Quality and Clinical teams at PHP & CDNY to oversee various healthcare programs and initiatives aimed at supporting our members to achieve the best health outcomes and improve the overall quality of life.
Scott received his Bachelor of Nursing Science from St. Angela’s College an affiliate of the National University of Ireland. In addition, Scott holds a Master of Business Administration with a healthcare focus from Grand Canyon University, AZ. Scott holds professional licensure as a Registered Nurse in New York State, the United Kingdom and Ireland.
Scott has dedicated his career to working on healthcare innovations and improving the quality of services for vulnerable populations through the creation of high-quality reliable systems of care that are person centered and support a holistic approach to healthcare.
Scott is speaking during Models Of Reimbursement & Payment For I/DD Service Delivery.
Ray Wolfe, J.D.
Raymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. Mr. Wolfe currently serves as a Senior Associate, a position in which he utilizes his expertise to successfully lead varying projects for OPEN MINDS. His areas of expertise include managed care and value-based reimbursement models, financial analysis and management, mergers and acquisitions, CCBHC certification, integrated care, performance improvement, and strategic planning.
Before joining OPEN MINDS, Mr. Wolfe served in a 22-year tenure with Pittsburgh Mercy Health System in Pittsburgh, Pennsylvania. Most recently, Mr. Wolfe served as the organization’s Chief Operating Officer (COO), where he was responsible for oversight of all system operations, strategic planning, and performance management. Under his direction Pittsburgh Mercy achieved Certified Behavioral Health Center status, earned over $850K in value-based reimbursement contract quality bonus awards, integrated three organizations through merger/acquisition, opened a primary care service that was integrated into programming for the severe and persistent mentally ill and homeless populations, and adopted a new performance management program for managers.
Before acting as Pittsburgh Mercy’s COO, Mr. Wolfe served as the organization’s Chief Financial Officer (CFO) and was responsible for the development of internal costing methodologies, contract rate negotiations, and financial forecasting activities. In addition, he coordinated an integrated care program with local partner hospitals to develop a series of diversion and respite programs, as well as specialized primary care, integrated care management, and high utilizer teams, while maintaining 15 straight years of profitability.
Mr. Wolfe was promoted to CFO after serving as the Director of Fiscal and Information Security/Compliance for the health system. In this role, he was responsible for managing the transition of service contracts from fee-for-service (FFS), leading all compliance activities, and implementing a next-generation electronic health record (EHR) system.
Prior to his time at Pittsburgh Mercy Health System, Mr. Wolfe served as Chief Fiscal Officer with the Summit Center for Human Development in Clarksburg, West Virginia, where he was responsible for reporting and budgeting functions and preparing Summit Center’s programs for FFS billing.
Previously, Mr. Wolfe served in billing and collections for two Pennsylvania-based hospitals. First, in his role as a manager for Healthcare Corporation of America (HCA) and as an Accounts Receivables Manager for Brownsville General Hospital in Brownsville, PA, where he managed the accounting and billing system transition systems. Later as a Patient Account Manager for St. Francis Medical Center in Pittsburgh, PA, where he improved collections to hit a 95% rate through the implementation of new billing software and department reorganization.
Prior to working in the health and human services market, Mr. Wolfe spent five years practicing as a Lawyer with at Law Offices of Arch A. Moore in Moundsville, WV. In this role, he provided general legal practice, created and established bylaws for multiple corporations, and handled West Virginia licensing of first vision insurance plan.
Mr. Wolfe earned his Juris Doctor from the West Virginia University School of Law in Morgantown, WV and his Bachelor’s degree with a focus in Political Science and Sociology from West Liberty University, Wheeling, West Virginia, where he graduated Magna Cum Laude.