Registration & Executive Networking Breakfast In The Institute Exhibit Hall
After you check in for the institute, start off the morning with breakfast and networking in the Exhibit Hall. Use this time to catch up with colleagues, introduce yourself to other executive attendees, and discuss the day’s upcoming sessions with our team of expert speakers.
Registration & Executive Networking Breakfast In The Institute Exhibit Hall
After you check in for the institute, start off the morning with breakfast and networking in the Exhibit Hall. Use this time to catch up with colleagues, introduce yourself to other executive attendees, and discuss the day’s upcoming sessions with our team of expert speakers.
Using Technology To Improve Consumer Access: Optum California’s Investment In Telemental Health Initiatives
Rapid consumer access to treatment services is a big part of consumer satisfaction and consumer engagement. Both are essential to attracting consumers to a health plan or provider organization - and to assuring great care coordination. For mental health in particular, consumer access is a challenging issue. Shortages of psychiatrists, scheduling systems, and geographic distance between consumers and health care facilities are just a few of the specific issues that make rapid access to mental health services challenging. New tech platforms and tech-related practices have emerged that could possibly be deployed to improve consumer access to mental health services - but they are in their infancy. One organization, Optum, is taking the lead in its California market to deploy technologies to improve the consumer experience and consumer access to mental health services. Join us for this timely plenary presentation by Deborah Adler, Senior Vice President, Network Strategy, at Optum Behavioral Health for an up-to-the-minute update on Optum's telemental health and innovative access strategies in California.
Strategic Planning For Sustainability: A Step-By-Step Model For Executive Teams
How do you position your organization in an uncertain marketplace? A successful strategic planning process will provide you with an outstanding roadmap – not only for developing plans in uncertain times, but also for putting those plans into action and evaluating their success. This session will provide you with a strategic planning "roadmap" that outlines the OPEN MINDS approach to successful strategic planning. In this crucial session, we will discuss best practices in strategic plan development and the keys to success in strategic plan implementation.
Dyann Roth, MS
Dyann Roth joined RHD full-time as a Development Associate 1991. She then became RHD’s Organizational Development Coordinator, where she helped create RHD’s Access Team and the corporation’s Leadership Development Program, a dynamic seven-month leadership journey grounded in RHD’s Values. Among her many contributions to RHD’s policies and practices, Dyann helped lead the development of RHD’s Bill of Rights and Responsibilities. Dyann became Director of Corporate Operations in 2008. When RHD initiated its formal leadership succession, Dyann was identified as the next CEO, and formally became just the second CEO in RHD’s history on September 25, 2013.
Marco Giordano, CPA
Marco Giordano joined RHD in February 2007 as Chief Accounting Officer and became Chief Financial Officer role in 2013. A Certified Public Accountant since 1996, Marco’s area of expertise was auditing not-for-profit enterprises. He joined RHD after five years of public accounting experience at Cogen Sklar Levick (now Morison Cogen LLP) and nine years at Temple University Hospital, where he began as Accounting Manager in 1998 and became Controller, working closely with the CFO and Senior Management Team. Marco attended Widener University and graduated with a BBA in Accounting.
The Changing Landscape Of Children’s Services In California: The Challenges & Opportunities Presented By Katie A. & The Continuum Of Care Reform
California has been working to affect real change in child welfare reform – improving assessments to make better initial placement decisions, emphasizing home-based family care placements, supporting placements with appropriate and available services, expanding mental health services to any youth with Medi-Cal, delivering mental health services to foster youth, reducing congregate care placements in favor of permanency, etc. In the search for improved outcomes and performance, we are seeing innovative ideas put forward, such as mandatory accreditation of child welfare agencies, integrated mental health services, and permanency as an absolute standard for every child. In this session, we will discuss what the implications of recent policy changes mean for children’s service providers, the current state of this system’s evolution, and how to identify the opportunity for new service lines in a turbulent market.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Steve Hornberger, MSW
Coming Soon!
Richard S. Knecht, MS
Coming Soon!
Judy Webber, LCSW
Judy Webber is a licensed clinical social worker and serves as Deputy Director for the Human Services Agency in Ventura County, California overseeing Children & Family Service programs since 2004. Judy’s career spans almost thirty years in both the public and private sector of social services and health care. Judy is a former manager with the Transitional Services department, and Business & Employment Services department and was previously the Deputy Director for Adult Services. She describes her work in child welfare as both the ultimate challenge, and her greatest achievement.
Briana Duffy, MBA, LSW
Coming Soon!
The Changing Landscape Of Children’s Services In California: The Challenges & Opportunities Presented By Katie A. & The Continuum Of Care Reform
California has been working to affect real change in child welfare reform – improving assessments to make better initial placement decisions, emphasizing home-based family care placements, supporting placements with appropriate and available services, expanding mental health services to any youth with Medi-Cal, delivering mental health services to foster youth, reducing congregate care placements in favor of permanency, etc. In the search for improved outcomes and performance, we are seeing innovative ideas put forward, such as mandatory accreditation of child welfare agencies, integrated mental health services, and permanency as an absolute standard for every child. In this session, we will discuss what the implications of recent policy changes mean for children’s service providers, the current state of this system’s evolution, and how to identify the opportunity for new service lines in a turbulent market.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Steve Hornberger, MSW
Coming Soon!
Richard S. Knecht, MS
Coming Soon!
Judy Webber, LCSW
Judy Webber is a licensed clinical social worker and serves as Deputy Director for the Human Services Agency in Ventura County, California overseeing Children & Family Service programs since 2004. Judy’s career spans almost thirty years in both the public and private sector of social services and health care. Judy is a former manager with the Transitional Services department, and Business & Employment Services department and was previously the Deputy Director for Adult Services. She describes her work in child welfare as both the ultimate challenge, and her greatest achievement.
Briana Duffy, MBA, LSW
Coming Soon!
California’s Mental Health System: The Shifting Role Of Counties & Future Of Service Delivery In California
From the expansion of Medi-Cal, to the rapid reduction of the state prison population, to the push for innovation through Prop. 63 funding, California counties have faced many changes over the past decade – some positive, some negative; but all with their own set of challenges for county mental health programs and the service provider organizations operating within this system. During this session, our expert panel will discuss the major policy issues that are shaping California’s mental health system, as well as how these issues are changing operations for the county system, provider organizations, and consumers – now and in the future.
Steve Ramsland, Ed.D.
Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.
Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California. The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.
Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.
Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum). In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.
In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.
Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.
- Areas of Expertise
- Managed care program design, development, and operations
- Management of accountable care organizations
- Integrated primary care/behavioral health service systems
- Business development – program design, payer contracting, and proposal and grant writing
- Professional Highlights
- Chief executive officer, Redwood Community Health
- Executive director, Buckelew Programs
- Chief development officer and president, Public Sector
- Vice president & public sector practice leader, United Behavioral Health
Wayne Clark, Ph.D.
Wayne Clark Ph.D. is the Executive Director of the California Mental Health Services Authority. Dr. Clark received his Ph.D. from the University of California Berkeley (UCB) in an interdisciplinary program, to include the UCB School of Public Health Alcohol Research Group, UCB Sociology of Education program, and the UCSF Sociology of Medicine program. In 1973 his vocation commenced at the San Francisco Health Department, as Director of Substance Abuse, for 15 years, followed by 10 years as Assistant Director of the Mental Health Division. From 2002 thru February 2015 he served as Director of the Behavioral Health Division for the Monterey County Health Department. He has been the Principal Investigator and co-researcher on more than 30 state and federal research and service grants. Areas of investigation have included a clinical trial on acupuncture detoxification, prevention approaches to HIV in high risk populations, dissemination of drug treatment research findings, public policy analysis of the formation of SAMHSA, prevention interventions for pregnant addicts, innovative models of supportive housing, substance abuse and primary care integration, violence prevention, and most recently population based approaches to mental health promotion. In March 2015, Dr. Clark was selected as the Executive Director of CalMHSA where he is dedicating his time to assisting 55 member counties to act jointly either thru rural regional efforts such as Drug Medi-Cal Implementation or statewide efforts such as California’s internationally recognized public health population based campaign to promote mental health, reduce Suicides, eliminate stigma, and improve Student Mental Health.
Manuel J. Jimenez, MA, MFT
Coming Soon!
John Lawless, LCSW
Coming Soon!
Navigating The Challenges Of Serving Individuals With Intellectual & Developmental Disabilities: A Discussion Of The Transitioning California Market
Like many states, when it comes to serving individuals with intellectual and developmental disabilities (IDD), California is in the midst of a transition. Over the past few years, developmental centers have been closing as more residents have been transitioned into the community and renewed efforts have focused on preventing individuals from going into institutions. This has resulted in new types of services, facilities, and partnerships – including crisis behavioral health homes for people transitioning out of institutions; programs and facilities for individuals involved with the criminal justice system who may be a danger to themselves and/or others; and services for individuals with a serious mental illness (SMI), as well as an IDD. During this session, we will hear different perspectives from executives in the field on these system changes. We will learn about how these changes have impacted their organizations, the opportunities they see for partnership between the regional centers and the behavioral health system, and their thoughts on the future of the IDD market in California.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Stephen Mouton, Psy.D., MBA
Dr. Stephen Mouton has worked as a Clinical Psychologist for 22 years at the San Gabriel Pomona Regional Center and concurrently as Policy Liaison for the seven Los Angeles County Regional Centers for Developmental Disabilities for the last 15 years. Dr. Mouton is Chairman of the Los Angeles County DMH Mental Health MOU liaison committee for regional Centers and Co-Chairman of the Los Angeles County DCFS MOU liaison committee. Dr. Mouton helped develop a specialized regional center patient-exclusive 12 bed adolescent / 45 bed adult in-patient hospital wing at College Hospital, Cerritos and 30 bed regional center patient-exclusive skilled nursing facility in Duarte, California. His past memberships include the California State Regional Center Mental Health Task Force; DMH Service Area -3 SAAC; Behavior Intervention Team, B.I.T. Committee; SGPRC Mental Health Provider Panel Chairman and past member of the LA County Psychological Association. His education includes a Bachelor of Arts in Psychology (1987) , Masters of Science in Psychology and Applied Behavior Analysis (1988), Doctorate of Psychology in Clinical Psychology (1990) and received an M.B.A. at University of Southern California's Marshall School of Business in 1999. Dr. Mouton applied, receive and completed a 3-year MHSA grant for SGPRC to train LA County Psychiatrists from DMH, DCFS and Probation on "Best Practices in Diagnosis and Treatment of Individuals with a Developmental Disability and Mental Illness" using "live patients" in an in-patient and out-patient setting led by the Medical Directors of College Hospital and Alma Family Services. Most recently, Dr. Mouton was a speaker at the National Association for Dually Diagnosis, N.A.D.D. conference in San Francisco, CA in November 2015 and frequently speaks at local, state and national conferences several times each year in the areas of concurrence of mental health diagnosis and developmental disabilities. Dr. Mouton currently resides in Pasadena, California.
Marty Giffin, Ph.D.
Coming Soon!
Lupe Trevizo-Reinoso
Guadalupe (Lupe) Trevizo-Reinoso has been with Easter Seals Southern California (ESSC) for more than 23 years and is currently serving as Vice President of Living Options. In her role, she is responsible for the development, implementation and management of Residential, Supported and Independent Living Services and Coordinated Life Services.
Lupe began working for ESSC in 1993 as a Program Director and then moved into her position as Vice President. On a daily basis, Lupe supervises a variety of Easter Seals service lines including licensed residential homes; Supported Living and Independent living services; and Coordinated Life Services supporting individuals moving from the State Developmental Center or at-risk of moving into a more restrictive living environment by providing intensive case management.
Lupe holds both a Master’s and Bachelor’s degree in rehabilitation counseling from California State University Los Angeles.
California’s Mental Health System: The Shifting Role Of Counties & Future Of Service Delivery In California
From the expansion of Medi-Cal, to the rapid reduction of the state prison population, to the push for innovation through Prop. 63 funding, California counties have faced many changes over the past decade – some positive, some negative; but all with their own set of challenges for county mental health programs and the service provider organizations operating within this system. During this session, our expert panel will discuss the major policy issues that are shaping California’s mental health system, as well as how these issues are changing operations for the county system, provider organizations, and consumers – now and in the future.
Steve Ramsland, Ed.D.
Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.
Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California. The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.
Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.
Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum). In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.
In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.
Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.
- Areas of Expertise
- Managed care program design, development, and operations
- Management of accountable care organizations
- Integrated primary care/behavioral health service systems
- Business development – program design, payer contracting, and proposal and grant writing
- Professional Highlights
- Chief executive officer, Redwood Community Health
- Executive director, Buckelew Programs
- Chief development officer and president, Public Sector
- Vice president & public sector practice leader, United Behavioral Health
Wayne Clark, Ph.D.
Wayne Clark Ph.D. is the Executive Director of the California Mental Health Services Authority. Dr. Clark received his Ph.D. from the University of California Berkeley (UCB) in an interdisciplinary program, to include the UCB School of Public Health Alcohol Research Group, UCB Sociology of Education program, and the UCSF Sociology of Medicine program. In 1973 his vocation commenced at the San Francisco Health Department, as Director of Substance Abuse, for 15 years, followed by 10 years as Assistant Director of the Mental Health Division. From 2002 thru February 2015 he served as Director of the Behavioral Health Division for the Monterey County Health Department. He has been the Principal Investigator and co-researcher on more than 30 state and federal research and service grants. Areas of investigation have included a clinical trial on acupuncture detoxification, prevention approaches to HIV in high risk populations, dissemination of drug treatment research findings, public policy analysis of the formation of SAMHSA, prevention interventions for pregnant addicts, innovative models of supportive housing, substance abuse and primary care integration, violence prevention, and most recently population based approaches to mental health promotion. In March 2015, Dr. Clark was selected as the Executive Director of CalMHSA where he is dedicating his time to assisting 55 member counties to act jointly either thru rural regional efforts such as Drug Medi-Cal Implementation or statewide efforts such as California’s internationally recognized public health population based campaign to promote mental health, reduce Suicides, eliminate stigma, and improve Student Mental Health.
Manuel J. Jimenez, MA, MFT
Coming Soon!
John Lawless, LCSW
Coming Soon!
Navigating The Challenges Of Serving Individuals With Intellectual & Developmental Disabilities: A Discussion Of The Transitioning California Market
Like many states, when it comes to serving individuals with intellectual and developmental disabilities (IDD), California is in the midst of a transition. Over the past few years, developmental centers have been closing as more residents have been transitioned into the community and renewed efforts have focused on preventing individuals from going into institutions. This has resulted in new types of services, facilities, and partnerships – including crisis behavioral health homes for people transitioning out of institutions; programs and facilities for individuals involved with the criminal justice system who may be a danger to themselves and/or others; and services for individuals with a serious mental illness (SMI), as well as an IDD. During this session, we will hear different perspectives from executives in the field on these system changes. We will learn about how these changes have impacted their organizations, the opportunities they see for partnership between the regional centers and the behavioral health system, and their thoughts on the future of the IDD market in California.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Stephen Mouton, Psy.D., MBA
Dr. Stephen Mouton has worked as a Clinical Psychologist for 22 years at the San Gabriel Pomona Regional Center and concurrently as Policy Liaison for the seven Los Angeles County Regional Centers for Developmental Disabilities for the last 15 years. Dr. Mouton is Chairman of the Los Angeles County DMH Mental Health MOU liaison committee for regional Centers and Co-Chairman of the Los Angeles County DCFS MOU liaison committee. Dr. Mouton helped develop a specialized regional center patient-exclusive 12 bed adolescent / 45 bed adult in-patient hospital wing at College Hospital, Cerritos and 30 bed regional center patient-exclusive skilled nursing facility in Duarte, California. His past memberships include the California State Regional Center Mental Health Task Force; DMH Service Area -3 SAAC; Behavior Intervention Team, B.I.T. Committee; SGPRC Mental Health Provider Panel Chairman and past member of the LA County Psychological Association. His education includes a Bachelor of Arts in Psychology (1987) , Masters of Science in Psychology and Applied Behavior Analysis (1988), Doctorate of Psychology in Clinical Psychology (1990) and received an M.B.A. at University of Southern California's Marshall School of Business in 1999. Dr. Mouton applied, receive and completed a 3-year MHSA grant for SGPRC to train LA County Psychiatrists from DMH, DCFS and Probation on "Best Practices in Diagnosis and Treatment of Individuals with a Developmental Disability and Mental Illness" using "live patients" in an in-patient and out-patient setting led by the Medical Directors of College Hospital and Alma Family Services. Most recently, Dr. Mouton was a speaker at the National Association for Dually Diagnosis, N.A.D.D. conference in San Francisco, CA in November 2015 and frequently speaks at local, state and national conferences several times each year in the areas of concurrence of mental health diagnosis and developmental disabilities. Dr. Mouton currently resides in Pasadena, California.
Marty Giffin, Ph.D.
Coming Soon!
Lupe Trevizo-Reinoso
Guadalupe (Lupe) Trevizo-Reinoso has been with Easter Seals Southern California (ESSC) for more than 23 years and is currently serving as Vice President of Living Options. In her role, she is responsible for the development, implementation and management of Residential, Supported and Independent Living Services and Coordinated Life Services.
Lupe began working for ESSC in 1993 as a Program Director and then moved into her position as Vice President. On a daily basis, Lupe supervises a variety of Easter Seals service lines including licensed residential homes; Supported Living and Independent living services; and Coordinated Life Services supporting individuals moving from the State Developmental Center or at-risk of moving into a more restrictive living environment by providing intensive case management.
Lupe holds both a Master’s and Bachelor’s degree in rehabilitation counseling from California State University Los Angeles.
Lunch Break
Lunch On Your Own
Diversifying Your Revenue Streams: How To Successfully Launch A New Service Line
In the current environment of changing consumer expectations and new financial models, one essential skill that all executives need to master is the ability to evaluate and modify current services – and to develop new services to meet the challenges and opportunities in the market. In this exciting session, we will review everything you need to know about developing a new service line and hear from an executive who has been there. We will review how to analyze current service lines and determine strategic options for diversification, a structured approach for selecting new services for your organization and ensuring they are financially sustainable, and a target costing model for launching new services.
Harriet Markell
Coming Soon!
Eleanor Castillo Sumi, Ph.D., BCBA-D
Eleanor Castillo Sumi, Ph.D., BCBA-D, has over 16 years’ experience as a licensed psychologist and Board Certified Behavior Analyst. Her areas of expertise include new program development and implementation, evidence-based practices, research and evaluation, and quality assurance in behavioral health and education settings. Currently, she is the Vice President of Research and Program Development at Uplift Family Services, a statewide nonprofit behavioral health and social services agency. In her role, she oversees the agency’s outcomes and evaluations and provides leadership in the implementation of evidence-based practices, including Applied Behavior Analysis (ABA) for individuals with Autism Spectrum Disorder (ASD). Previously, Dr. Castillo Sumi served as the agency’s Director of Outcomes and Quality Assurance.
Prior to returning to Uplift Family Services, Dr. Castillo Sumi provided training and coaching to school districts implementing school-wide Positive Behavior Supports and Interventions (PBIS) as a consultant of the National Technical Assistance Center for PBIS in Northern California. In addition, she was the Founding Clinical Director of the May Institute Pediatric Specialty Center, then a start-up center that served children with developmental disabilities, mental health concerns, learning disabilities, and other behavioral healthcare needs. In this role, she developed the administrative and clinical infrastructure of this new service.
Dr. Castillo Sumi’s previous experience include Best Practices Specialist at the State of Hawaii Department of Health, Child and Adolescent Mental Health Division (CAMHD) where she provided leadership in development of statewide mental health policy and practice guidelines regarding evidence-based treatment for youth in the state’s system of care that included social services, mental health, education, and juvenile justice. Her experience related to Quality Assurance includes serving as a Director for Didi Hirsch Community Mental Health Center and Manager at the Santa Clara County Mental Health Division. Dr. Castillo Sumi has also served as a grant reviewer for the Substance Abuse and Mental Health Service Administration (SAMHSA) and Bureau of Primary Health Care Health Resources and Services Administration (HRSA); manuscript reviewer for various journals and publications; and faculty at various universities in Northern and Southern California. In addition, Dr. Castillo Sumi has authored and co-authored several articles and technical reports.
Dr. Castillo Sumi received her doctoral degree at Palo Alto University, master’s degree at Chaminade University of Honolulu, and bachelor’s degree at California State University, Northridge.
Expanded Coverage For Addiction Treatment: Finding The Opportunities With The Drug Medi-Cal Organized Delivery System
The Drug Medi-Cal Organized Delivery System provides beneficiaries with access to the care and system interaction needed to achieve sustainable recovery while decreasing other system health care costs. The waiver creates a continuum of reimbursable Drug Medi-Cal services including outpatient treatment, case management, MAT, recovery services and recovery residences, withdrawal management, short-term residential treatment in facilities of any size, and physician consultation. What does all of this mean for provider organizations? New opportunity. In this exciting session, we will discuss the key issues in the Drug MediCal System Waiver including updates on roll out, fiscal implications for counties, and hear from executives about their experience of waiver planning and early implementation.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Sandra Naylor Goodwin, Ph.D., MSW
Coming Soon!
Michael Hutchinson, MFT
Michael Hutchinson, MFT, MS in Clinical Psychology, has worked in the Behavioral Health field for thirty-six years. He operated a successful psychotherapy private practice for thirty years, specializing in axis II disorders: complex, multi-problem clients. He has been the Clinical Director at Pathways Society, the largest behavioral health non-profit in Santa Clara County, and the Clinical Director at the Sequoia Center, a private, for-profit, fully integrated, alcohol and drug treatment facility in Northern Calif. He has served as an Adjunct Professor at JFK University in Campbell, California, teaching in the graduate program in Addiction Studies. He has served as the Santa Clara County (SCC) Department of Alcohol and Drugs (DADS) Clinical Standards Coordinator from 2004 to 2009 and for the past seven years has been the SCC Division Director of the Quality Improvement and Data Standards Division in Substance Use Treatment. In the above work situations he has been a trainer, clinical supervisor, program developer and manager, direct service provider, and managed care/utilization specialist using the ASAM criteria for assessment, treatment planning, placement decisions, utilization review, and care coordination for co-occurring clients. He is a founding member of Peninsula DBT Associates, the first private practice, standard mode DBT practice group in the SF Bay Area. He is trained in several additional psychotherapy EBPs and the use of “FIT” approaches in both MH and SU treatments. He is married with two cats. He has two children that are adults but are still called “the kids”. He began playing soccer at age 12 and has been a soccer fanatic ever since.
David Lisonbee
David Lisonbee is President and Chief Executive Officer of Twin Town Corp., Dba Twin Town Treatment Centers, which operates a network of six Los Angeles and Orange County based outpatient addiction treatment programs.
Possessing over twenty-eight years of behavioral health management and executive experience, Mr. Lisonbee oversees corporate governance, development, finance, compliance, quality management and clinical service. He completed his Bachelors Degree in psychology and has assorted graduate work and continuing education in psychology, public and hospital administration, healthcare and human resource law, and addiction science. Prior to operating Twin Town Treatment Centers, Mr. Lisonbee developed and operated psychiatric hospitals and outpatient psychiatric programs in such roles as Director, COO, CEO and Regional President.
Beginning his executive career in the eighties, David adapted traditional inpatient and outpatient programs to the constantly evolving economic influences, particularly those created by the behavioral managed care movement.
Having both personal and professional investment in addiction recovery, David is an advocate for the addiction treatment profession, which includes fostering consumer, regulatory and political causes. Mr. Lisonbee believes that the profession of addiction treatment is best served by scientific research, empirical and experiential insights into the disease, combined with personal and social commitments and ethics.
Expanded Coverage For Addiction Treatment: Finding The Opportunities With The Drug Medi-Cal Organized Delivery System
The Drug Medi-Cal Organized Delivery System provides beneficiaries with access to the care and system interaction needed to achieve sustainable recovery while decreasing other system health care costs. The waiver creates a continuum of reimbursable Drug Medi-Cal services including outpatient treatment, case management, MAT, recovery services and recovery residences, withdrawal management, short-term residential treatment in facilities of any size, and physician consultation. What does all of this mean for provider organizations? New opportunity. In this exciting session, we will discuss the key issues in the Drug MediCal System Waiver including updates on roll out, fiscal implications for counties, and hear from executives about their experience of waiver planning and early implementation.
Richard Louis, III
Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.
Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.
Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.
Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.
He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.
Sandra Naylor Goodwin, Ph.D., MSW
Coming Soon!
Michael Hutchinson, MFT
Michael Hutchinson, MFT, MS in Clinical Psychology, has worked in the Behavioral Health field for thirty-six years. He operated a successful psychotherapy private practice for thirty years, specializing in axis II disorders: complex, multi-problem clients. He has been the Clinical Director at Pathways Society, the largest behavioral health non-profit in Santa Clara County, and the Clinical Director at the Sequoia Center, a private, for-profit, fully integrated, alcohol and drug treatment facility in Northern Calif. He has served as an Adjunct Professor at JFK University in Campbell, California, teaching in the graduate program in Addiction Studies. He has served as the Santa Clara County (SCC) Department of Alcohol and Drugs (DADS) Clinical Standards Coordinator from 2004 to 2009 and for the past seven years has been the SCC Division Director of the Quality Improvement and Data Standards Division in Substance Use Treatment. In the above work situations he has been a trainer, clinical supervisor, program developer and manager, direct service provider, and managed care/utilization specialist using the ASAM criteria for assessment, treatment planning, placement decisions, utilization review, and care coordination for co-occurring clients. He is a founding member of Peninsula DBT Associates, the first private practice, standard mode DBT practice group in the SF Bay Area. He is trained in several additional psychotherapy EBPs and the use of “FIT” approaches in both MH and SU treatments. He is married with two cats. He has two children that are adults but are still called “the kids”. He began playing soccer at age 12 and has been a soccer fanatic ever since.
David Lisonbee
David Lisonbee is President and Chief Executive Officer of Twin Town Corp., Dba Twin Town Treatment Centers, which operates a network of six Los Angeles and Orange County based outpatient addiction treatment programs.
Possessing over twenty-eight years of behavioral health management and executive experience, Mr. Lisonbee oversees corporate governance, development, finance, compliance, quality management and clinical service. He completed his Bachelors Degree in psychology and has assorted graduate work and continuing education in psychology, public and hospital administration, healthcare and human resource law, and addiction science. Prior to operating Twin Town Treatment Centers, Mr. Lisonbee developed and operated psychiatric hospitals and outpatient psychiatric programs in such roles as Director, COO, CEO and Regional President.
Beginning his executive career in the eighties, David adapted traditional inpatient and outpatient programs to the constantly evolving economic influences, particularly those created by the behavioral managed care movement.
Having both personal and professional investment in addiction recovery, David is an advocate for the addiction treatment profession, which includes fostering consumer, regulatory and political causes. Mr. Lisonbee believes that the profession of addiction treatment is best served by scientific research, empirical and experiential insights into the disease, combined with personal and social commitments and ethics.
The Future Of Health Care Technology: A Town Hall Discussion With Digital Health Executives
In today’s health care market, the use of treatment technologies is changing the paradigm for consumer care management and service delivery. Health care technologies are quickly becoming key to meeting consumer expectations, increasing access to care, lowering costs, and improving outcomes. In this can’t-miss town hall discussion session, we’ll discuss the growing use of treatment technologies and how they are shaping service delivery. We’ll hear from several top executives in the digital health space about technologies that are currently being used and their thoughts on what we can expect to see in the future.
Corey McCann, M.D., Ph.D.
Corey M McCann M.D., Ph.D. is the Founder, President, and Chief Executive Officer of Pear Therapeutics, an eHealth company developing drug/software combination products for diseases of the brain. Previously, he was an investor with MPM Capital, where he evaluated new healthcare investment opportunities, managed relationships with strategic investment partners, and oversaw strategy and execution at portfolio companies. Prior to joining MPM, he was an Engagement Manager with McKinsey & Company, where he advised pharmaceutical, medical device, and biotechnology companies on the acquisition, development, and commercialization of life science technologies. He also led McKinsey’s central nervous system (CNS) expertise group, advising clients across the healthcare value chain. Corey has previous investment experience with RiverVest Venture Partners, where he was an Associate performing diligence on early stage investments, and at NeuroInsights, where he was an Analyst evaluating brain related technologies. He is also founding member of Alcyone Lifesciences, a start-up developing technologies to deliver therapeutics to the brain. In addition to the above, Corey has been an advisory board member or Board Director at multiple healthcare companies including Dragonfly Sciences, Selexys Pharmaceuticals, Companion PBx, AgNovos Healthcare, Edumedics, and ArthroMeda. Dr. McCann trained as a physician-scientist via the Medical Scientist Training Program. For his PhD, he studied the molecular biology of synapses at Harvard University and at Washington University in St Louis. He was also a post-doctoral researcher at the Massachusetts General Hospital where he developed imaging techniques for the visualization of the brain. Dr. McCann received his M.D. from Washington University in St. Louis. He graduated summa cum laude from The Pennsylvania State University where he was an Evan Pugh Scholar, receiving a B.S. in Biology with minors in neuroscience, biochemistry, and molecular biology.
Eve Phillips
Eve is an experienced Silicon Valley product builder, entrepreneur and investor with expertise in assembling diverse teams to solve hard problems. Currently, Eve is the CEO and Co-Founder of Empower Interactive, a leader in digital behavioral health solutions. Eve started her career as a product manager at Trilogy, an e-commerce software company, working on new ventures. From there, Eve held product, strategy and business development roles in software and internet businesses including Microsoft and Zazzle. Eve has also been a member of the investment teams at Amadeus Capital Partners, Vector Capital, and Greylock Partners. Eve received an MBA from Stanford University and an SB and an M.Eng in Computer Science from the Massachusetts Institute of Technology.
Anupam Khandelwal
Anupam Khandelwal is the former Senior Cisco Healthcare Product Manager and has experience as the Engineering & Product Management Lead at corporate startups. When personal tragedy struck when someone he was close to committed suicide, it became his mission to help people experiencing mental health and substance use problems receive the best care on time.
Networking Reception In The Institute Exhibit Hall
Wrap up Day One of the institute with an exclusive networking reception in the institute Exhibit Hall. During this time, you will be able to continue your discussions from the day’s sessions with our speakers and network with your fellow attendees.
Executive Networking Breakfast In The Institute Exhibit Hall
Jump start your morning with breakfast in the Exhibit Hall. Take this time to review our agenda for the day and meet new people - you never know what doors may open when you take the time to network with your peers.
How Do You Develop & Manage An Integrated Primary Behavioral Health Practice: Lessons Learned From Executives Who Are Making It Work
Behavioral health organizations across the country are developing a number of initiatives to better meet the needs of clients via the integration of primary and behavioral health care. However, in an era when everyone in health care is talking about integration, few organizations have been able to master the process. In this exciting session, we will review several organizations’ paths to integration, the service delivery models they have created, how they work with payers under their models, and their advice for other provider organizations considering how to expand their practices into primary care.
Ken Bachrach, Ph.D.
Ken Bachrach, Ph.D. has been Clinical Director of Tarzana Treatment Centers since 1987. He is a licensed Psychologist with over 30 years of experience in the assessment and treatment of individuals with mental health and co-occurring substance use disorders, and regularly trains addiction and mental health professionals in this area. Dr. Bachrach oversees the APA-accredited doctoral internship program in Professional Psychology. He coordinates TTC’s clinical research activities and serves as the site Principal Investigator for the National Institute of Drug Abuse’s (NIDA) Clinical Trials Network (CTN). Dr. Bachrach played an instrumental role in TTC obtaining Joint Commission accreditation in 1987, and continues to play a leading role in maintaining accreditation ever since that time. Dr. Bachrach’s current interests include the use of medications in addiction treatment, the use of motivational counseling approaches to engage patients, and the integration of mental health and addiction treatment services with primary care as part of health care reform.
Daniel Fishbein, Ph.D.
Dr. Fishbein has been the Vice President for Corporate Business Development at Jefferson Center in Wheat Ridge, Colorado for nine years. He launched successful programs to expand services to commercial insurance, and a rapidly growing program that places therapists in private medical practices in the community. Previously, he spent 16 years in managed behavioral health. He helped American Biodyne grow from a small start up, then helped lead Merit Behavioral Care and Magellan Health in various roles in the corporate clinical departments. Receiving a doctorate in clinical psychology from the University of Missouri-Columbia, he spent his early career in direct clinical practice, including working in integrated care at the Medical Psychology department at the Community Hospitals of Indianapolis back in the 1980’s, way before it became trendy and the latest thing.
Dennis Freeman, Ph.D.
Since 1978, Dennis S. Freeman, Ph.D. has served as Chief Executive Officer of Cherokee Health Systems, a community-based provider of integrated primary care and behavioral health services in East Tennessee. Cherokee Health Systems is both a Community Mental Health Center and a Federally Qualified Health Center. The company now has over 600 employees and two-dozen service locations including both rural and urban sites. In 2007 the National Center for Primary Care presented Cherokee the Best Practices in 21st Century Primary Care Award.
Dr. Freeman is a Licensed Psychologist in the State of Tennessee and is included in the National Register of Health Services Providers in Psychology. He earned a B.A. degree in Psychology at Wheaton College, (Illinois) and a Ph.D. in Clinical Psychology at the University of Tennessee, Knoxville. He completed his internship at the Palo Alto/Menlo Park VA Hospital in California. In 2006 the Tennessee Psychological Association presented Dr. Freeman the Outstanding Contribution to Psychology Award. In 2010 the Department of Psychology at the University of Tennessee honored him with its inaugural Distinguished Alumni Award.
Dr. Freeman’s professional interests include health services development and management, preservation of the safety net, managed care, population based care and the blending of behavioral health and primary care services. Along with his colleagues at Cherokee, he has provided training and consultation to numerous organizations across the country on the integration of behavioral health care and primary care.
How Do You Develop & Manage An Integrated Primary Behavioral Health Practice: Lessons Learned From Executives Who Are Making It Work
Behavioral health organizations across the country are developing a number of initiatives to better meet the needs of clients via the integration of primary and behavioral health care. However, in an era when everyone in health care is talking about integration, few organizations have been able to master the process. In this exciting session, we will review several organizations’ paths to integration, the service delivery models they have created, how they work with payers under their models, and their advice for other provider organizations considering how to expand their practices into primary care.
Ken Bachrach, Ph.D.
Ken Bachrach, Ph.D. has been Clinical Director of Tarzana Treatment Centers since 1987. He is a licensed Psychologist with over 30 years of experience in the assessment and treatment of individuals with mental health and co-occurring substance use disorders, and regularly trains addiction and mental health professionals in this area. Dr. Bachrach oversees the APA-accredited doctoral internship program in Professional Psychology. He coordinates TTC’s clinical research activities and serves as the site Principal Investigator for the National Institute of Drug Abuse’s (NIDA) Clinical Trials Network (CTN). Dr. Bachrach played an instrumental role in TTC obtaining Joint Commission accreditation in 1987, and continues to play a leading role in maintaining accreditation ever since that time. Dr. Bachrach’s current interests include the use of medications in addiction treatment, the use of motivational counseling approaches to engage patients, and the integration of mental health and addiction treatment services with primary care as part of health care reform.
Daniel Fishbein, Ph.D.
Dr. Fishbein has been the Vice President for Corporate Business Development at Jefferson Center in Wheat Ridge, Colorado for nine years. He launched successful programs to expand services to commercial insurance, and a rapidly growing program that places therapists in private medical practices in the community. Previously, he spent 16 years in managed behavioral health. He helped American Biodyne grow from a small start up, then helped lead Merit Behavioral Care and Magellan Health in various roles in the corporate clinical departments. Receiving a doctorate in clinical psychology from the University of Missouri-Columbia, he spent his early career in direct clinical practice, including working in integrated care at the Medical Psychology department at the Community Hospitals of Indianapolis back in the 1980’s, way before it became trendy and the latest thing.
Dennis Freeman, Ph.D.
Since 1978, Dennis S. Freeman, Ph.D. has served as Chief Executive Officer of Cherokee Health Systems, a community-based provider of integrated primary care and behavioral health services in East Tennessee. Cherokee Health Systems is both a Community Mental Health Center and a Federally Qualified Health Center. The company now has over 600 employees and two-dozen service locations including both rural and urban sites. In 2007 the National Center for Primary Care presented Cherokee the Best Practices in 21st Century Primary Care Award.
Dr. Freeman is a Licensed Psychologist in the State of Tennessee and is included in the National Register of Health Services Providers in Psychology. He earned a B.A. degree in Psychology at Wheaton College, (Illinois) and a Ph.D. in Clinical Psychology at the University of Tennessee, Knoxville. He completed his internship at the Palo Alto/Menlo Park VA Hospital in California. In 2006 the Tennessee Psychological Association presented Dr. Freeman the Outstanding Contribution to Psychology Award. In 2010 the Department of Psychology at the University of Tennessee honored him with its inaugural Distinguished Alumni Award.
Dr. Freeman’s professional interests include health services development and management, preservation of the safety net, managed care, population based care and the blending of behavioral health and primary care services. Along with his colleagues at Cherokee, he has provided training and consultation to numerous organizations across the country on the integration of behavioral health care and primary care.
Optimizing Your Business Development Budget: How To Develop A Focused Plan For New Contracts
How can you be sure you’re getting the best return on your business development dollars? Whether your organization’s focus is county contracts for foster care services, state Medicaid contracts for IDD support services, or health plan contracts for health care services – your business development tactics and budget (in both time and dollars) should parallel the ranking of your customers. To improve the performance of your business development investments, the key is prioritization of your customer organizations and the starting point is market mapping. In this essential session, we will discuss how to approach the market mapping process, how to compare your business development spending to the return through your revenue streams, and how to use that information to optimize your business development budget.
Steve Ramsland, Ed.D.
Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.
Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California. The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.
Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.
Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum). In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.
In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.
Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.
- Areas of Expertise
- Managed care program design, development, and operations
- Management of accountable care organizations
- Integrated primary care/behavioral health service systems
- Business development – program design, payer contracting, and proposal and grant writing
- Professional Highlights
- Chief executive officer, Redwood Community Health
- Executive director, Buckelew Programs
- Chief development officer and president, Public Sector
- Vice president & public sector practice leader, United Behavioral Health
Does Measuring Performance Change Outcomes? Moving To Metrics-Based Management
In our current era of technology and metrics, it’s likely that your management team has a lot of data. Now the question is how do you use that data to improve your organization’s performance? In today’s pay-for-performance environment, metrics-based management has become important in all aspects of managing a health and human services provider organization, including managing costs and navigating pay-for-value contracts. In this exciting workshop, we will review the cornerstones of data that organizations need to improve operational performance, how to develop a best practice performance reporting system, and how to incorporate performance metrics into your supervision, evaluation, and compensation processes.
Socorro Gertmenian, Ph.D.
Socorro Gertmenian, Ph.D. is a psychologist who specializes in quality assurance, quality improvement, and program evaluation. Her clinical background is in child and family therapy, early intervention and treatment, clinical assessment, and working with individuals with developmental disabilities. Dr. Gertmenian currently serves as the Director of Quality Management, Evaluation, & Training at Los Angeles Child Guidance Clinic. She provides clinical trainings to Clinic staff and is an Early Intervention Training Institute Staff Faculty member at Los Angeles Child Guidance Clinic. Through her trainings to community mental health providers, Dr. Gertmenian aims to protect the integrity of mental health services offered to low-income and high-risk children and families. Her clinical background and her desire to ensure quality services for clients are the driving force behind the evaluation component of her division. Collecting data from clients and provider performance is a great way to inform treatment and programs. Reliable data and fast turn-around of key information is critical. Dr. Gertmenian believes that analyzing data goes far beyond contractual agreements, but can aid health care organizations do more of what they love to do, support the families they are here to help.
Dr. Gertmenian received her BA and MA in psychology from Pepperdine University and her PhD from the California School of Psychology at Alliant. She has spoken at the William Syndrome National Convention and the Society for Research on Adolescence Annual Conference. Dr. Gertmenian has over 7 years of college-level teaching experience and has been an active trainer for over 10 years covering various topics within the field of psychology.
Does Measuring Performance Change Outcomes? Moving To Metrics-Based Management
In our current era of technology and metrics, it’s likely that your management team has a lot of data. Now the question is how do you use that data to improve your organization’s performance? In today’s pay-for-performance environment, metrics-based management has become important in all aspects of managing a health and human services provider organization, including managing costs and navigating pay-for-value contracts. In this exciting workshop, we will review the cornerstones of data that organizations need to improve operational performance, how to develop a best practice performance reporting system, and how to incorporate performance metrics into your supervision, evaluation, and compensation processes.
Socorro Gertmenian, Ph.D.
Socorro Gertmenian, Ph.D. is a psychologist who specializes in quality assurance, quality improvement, and program evaluation. Her clinical background is in child and family therapy, early intervention and treatment, clinical assessment, and working with individuals with developmental disabilities. Dr. Gertmenian currently serves as the Director of Quality Management, Evaluation, & Training at Los Angeles Child Guidance Clinic. She provides clinical trainings to Clinic staff and is an Early Intervention Training Institute Staff Faculty member at Los Angeles Child Guidance Clinic. Through her trainings to community mental health providers, Dr. Gertmenian aims to protect the integrity of mental health services offered to low-income and high-risk children and families. Her clinical background and her desire to ensure quality services for clients are the driving force behind the evaluation component of her division. Collecting data from clients and provider performance is a great way to inform treatment and programs. Reliable data and fast turn-around of key information is critical. Dr. Gertmenian believes that analyzing data goes far beyond contractual agreements, but can aid health care organizations do more of what they love to do, support the families they are here to help.
Dr. Gertmenian received her BA and MA in psychology from Pepperdine University and her PhD from the California School of Psychology at Alliant. She has spoken at the William Syndrome National Convention and the Society for Research on Adolescence Annual Conference. Dr. Gertmenian has over 7 years of college-level teaching experience and has been an active trainer for over 10 years covering various topics within the field of psychology.
Building Your Bicycle While Riding It: How To Overcome The Challenges To Innovation In Serving Complex Consumers
There are shifts in the health and human service markets in many states – but few can top California in terms of both size and the magnitude of change. It appears that across the spectrum – from Medicaid, the dual eligible population, county health and human services, corrections, support services for the IDD population, child welfare financing, and more – “redesign” is the norm. Success in this market will belong to the leadership teams that can identify disruptive opportunities and develop strategies for financially viable programs and service lines. In this engaging closing session, OPEN MINDS Chief Executive Officer, Monica Oss, will discuss how to reinvent your business model for sustainability now and optimize your strategy for the future.